Accessibility statement

Last updated: November 15, 2025.

Our Commitment to Accessibility

inQlusive Reach Inc. is committed to ensuring digital accessibility for people of all abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Conformance Status

We strive to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Measures to Support Accessibility

inQlusive Reach Inc. takes the following measures to ensure accessibility of our website and services:

Include accessibility as part of our mission statement and core values
Integrate accessibility into our procurement practices
Provide continual accessibility training for our staff
Include people with disabilities in our design and testing processes
Regularly review and update our website for accessibility improvements

Accessibility Features

Our website includes the following accessibility features:

Clear and consistent navigation structure
Alternative text for images
Keyboard navigation support
Sufficient color contrast between text and background
Resizable text without loss of functionality
Clear and simple language
Descriptive page titles and headings
Form labels and error messages that are clearly identified

Feedback and Contact Information

We welcome your feedback on the accessibility of www.inqlusivereach.ca. Please let us know if you encounter accessibility barriers:

Contact Methods:

Website: Use the contact form available at www.inqlusivereach.ca
Email: support@inqlusivereach.ca

We aim to respond to accessibility feedback within 5 business days.

Compatibility with Browsers and Assistive Technology

Our website is designed to be compatible with:

Recent versions of major web browsers (Chrome, Firefox, Safari, Edge)
Screen readers including JAWS, NVDA, and VoiceOver
Voice recognition software
Screen magnification software

Technical Specifications

Accessibility of www.inqlusivereach.ca relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:

HTML
CSS
JavaScript
WAI-ARIA

These technologies are relied upon for conformance with the accessibility standards used.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of www.inqlusivereach.ca, there may be some limitations. Below is a description of known limitations and potential solutions:

Third-Party Content: Some content on our website may be provided by third parties and may not be fully accessible. We are working with our partners to improve accessibility of all content.

PDF Documents: Some downloadable documents may not be fully accessible. If you require an accessible version of any document, please contact us and we will provide an alternative format.

Multimedia Content: We strive to provide captions and transcripts for all multimedia content. If you encounter multimedia without these features, please contact us.

Assessment Approach

inQlusive Reach Inc. assessed the accessibility of www.inqlusivereach.ca through:

Self-evaluation using online accessibility evaluation tools
Limited User testing with individuals who use assistive technologies
Review by accessibility consultants
Ongoing monitoring and testing

Formal Complaints

If you wish to make a formal complaint about accessibility, you may do so by contacting us using the methods listed above. We will:

Acknowledge receipt of your complaint within 5 business days
Investigate the issue thoroughly
Provide a response outlining steps we will take to address the concern
Implement necessary changes in a timely manner

Compliance with Canadian Accessibility Legislation

inQlusive Reach Inc. is committed to complying with:

Accessible Canada Act (ACA) - Federal accessibility legislation
Provincial accessibility legislation applicable to our operations
Canadian Human Rights Act as it relates to accessibility

We are committed to meeting or exceeding all applicable accessibility requirements and will continue to update our accessibility practices as legislation evolves.

Ongoing Improvements

Accessibility is an ongoing effort. We are committed to:

Regular accessibility audits and testing
Incorporating user feedback into improvements
Training staff on accessibility best practices
Staying current with evolving accessibility standards and technologies
Continuously enhancing the accessibility of our services and digital platforms

Third-Party Services

We work with third-party service providers to deliver our services. We require our partners to share our commitment to accessibility and work with them to ensure their services meet accessibility standards.

Date of Statement

This Accessibility Statement was created on November 15, 2025 and will be reviewed and updated regularly to reflect our ongoing commitment to accessibility.

www.inqlusivereach.ca

We are dedicated to providing inclusive care for everyone and ensuring our services are accessible to all members of the 2SLGBTQIA+ community and their allies.